The Center is working with Ujjivan Financial Services, a leading MFI in India, to design and implement a workforce diversity strategy. Ujjivan recognizes the value of building a diverse workforce during a time of organizational and geographic expansion. This innovative and advanced approach to managing and cultivating its human resources has been fundamental to Ujjivan’s growth and success. In early 2009, Ujjivan was ranked number one in the microfinance industry as Best Place to Work by the Great Place to Work Institute India.
In February, WWB conducted primary research with over 100 managers and staff at Ujjivan to understand where gaps and challenges may exist to achieve greater diversity at all levels in the institution. After sharing key recommendations with senior management, the WWB team continued to work remotely and in the field to support the design of a robust diversity strategy.
The next steps in the strategy roll out include the integration of a WWB-designed gender awareness training program into Ujjivan’s core curriculum, the launch of a communications plan to support the initiative, and a review of core talent management processes in order to better align processes with gender diversity goals. Ujjivan’s CEO, Samit Ghosh, has been unfailing in his support for this initiative, and the Ujjivan team leading the work brings together cross-functional expertise and a commitment to the initiative’s success.