The four day Management Development course addresses the key concepts of managing for results and aims to develop transformational skills for MFI managers. The first part of the course focuses on the participants’ understanding of themselves and how they interact with others. The second part is anchored on this self-understanding and introduces tools that build skills in managing people and processes. Topics in the course include: Understanding your Style, Getting Commitment to Action, Coaching for Improved Performance Appraising for Results and Motivating for Peak Performance. The course is action-oriented—participants are given the opportunity to immediately test their understanding of concepts as well as try out emerging skills by simulating actions that they might take in given situations. The simulation, known as the “In Basket Exercise,” draws upon relevant microfinance cases to drive learning. Target for this course are mid-level managers of microfinance institutions who are directly responsible for managing, supervising or training staff.
The training of trainers is aimed at building and expanding the capacity of the whole microfinance industry to deliver the MDP as a skill-building course to MFIs in different regions. Typically a 6 day course, the first 4 days will be a regular MDP course and the last two days will be the training of trainers. In the last two days, participants take on the platform and take turns at being presenters and facilitators for the different modules. The facilitators as well as their fellow trainees give immediate feedback on how effective they were at presenting the concepts as well as facilitating discussions among the participants. This second run of the course further reinforces the participants’ understanding of the key concepts as well as contributes to their mastery of the course as future trainers. Participants who are certified under a training of trainers program are eligible to conduct or co-conduct the course in their own institutions or for other institutions.
For questions about the program, please contact the center: http://leadership.swwb.org/contact